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7215 NE Sandy Blvd, Portland ORMon–Fri: 7:00 AM – 6:00 PM · Sat: 8:00 AM – 2:00 PM · Sun: ClosedMon–Fri: 7:00 AM – 6:00 PM(503) 555-0193

FAQ

Common Questions

Everything you need to know before your first visit.

Results

Do you work on all makes and models?

Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment and expertise for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.

Process

How long will my repair take?

Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline when we provide your estimate, and we'll call you with updates along the way.

Pricing

What forms of payment do you accept?

We accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, cash, and personal checks. For larger repairs, ask about payment options.

Getting Started

Do I need an appointment, or can I just drop in?

We accept both! Appointments guarantee a time slot, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.

General

How do I know if I really need the repair you're recommending?

We believe in full transparency. We'll show you exactly what we found — often with photos from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.

What should I do if my check engine light comes on?

Don't panic, but don't ignore it either. It could be something minor like a loose gas cap, or something that needs attention. Call us — we offer free check engine light scans and can tell you quickly if it's urgent.

Do you do state inspections?

Yes, we perform state safety and emissions inspections. Walk-ins welcome for inspections — they typically take 30-45 minutes.

Our Work

Do you offer any kind of guarantee on repairs?

We stand behind our work. If something we repaired isn't right, bring it back and we'll take care of it. We use quality OEM and name-brand parts — never cheap aftermarket that fails early.

Still Have Questions?

Can't find what you're looking for? Give us a call or send a message — we're happy to help.

Hours
Mon–FriToday
7:00 AM – 6:00 PM
SatToday
8:00 AM – 2:00 PM
SunToday
Closed